Camellia Ruby and Diamond Flower 18k Solid Gold Pendant

At BOÎTE LAQUE, every piece is treated as a personal creation — designed, crafted, and finished with care to reflect the individuality of its wearer.

Metals & Craftsmanship

All our jewels are made with high-quality precious metals — including 18k solid gold, 14k solid gold, and sterling silver with fine 18k vermeil finish (2.5 microns, fine jewelry standard).

Each piece is hand-polished and assembled by skilled artisans, ensuring both lasting quality and refined detail.

For clients seeking heirloom quality, most designs can be upgraded to solid 18k or 22k gold upon request. Please contact us for a personalized quote and timeline.

Customization

We understand that every piece tells a story.

• Sizing: Many of our rings feature adjustable or made-to-order sizing.
  
• Gemstone choice: Select from a curated range of natural gemstones — emerald, sapphire, ruby, jadeite, and more.
  
• Finish or tone: Certain designs may be customized in yellow, white, or rose gold tones.
  

Custom requests are welcome — our atelier will review each inquiry with care and provide a detailed estimate before production.

Personal Requests & Concierge

Our Concierge Service is available for special occasions, gifting, and bespoke creations. Whether you’re seeking:

• A custom engagement ring,
  
• Matching earrings for a family heirloom, or
  
• A personalized jewelry gift with engraving
  

our team will guide you through every detail.

Simply reach out to hello@boitelaque.com, and we’ll help bring your vision to life — from concept sketches to final presentation.

All BOÎTE LAQUE jewels arrive in our signature packaging, ready for gifting or safekeeping.

We take special care in wrapping each piece to reflect the artistry of your order.

Each BOÎTE LAQUE creation is handcrafted and carefully packaged from our atelier with the utmost attention to detail. We take pride in ensuring every piece arrives beautifully and safely to your door.

Processing Time

• Ready-to-ship items: Usually ship within 2–4 business days after your order is confirmed.
  
• Made-to-order or bespoke pieces: Please allow 3-6 weeks for production unless otherwise stated on the product page. Each jewel is crafted individually and may require additional time during busy periods.

Shipping Methods & Rates

We offer secure, fully trackable shipping options:

• United States: FedEx, UPS, or USPS Priority Mail (2–5 business days).
  
• Mexico & Canada: FedEx International or DHL Express (3–7 business days).
  
• Worldwide: DHL Express or FedEx International Priority (typically 5–10 business days).
  

Shipping rates are calculated at checkout based on destination and service selected.

Customs & Duties

International customers are responsible for any customs duties, VAT, or import taxes that may apply in their country.

We include all required customs documentation to ensure smooth transit, but local fees vary by region.

Delays & Exceptions

While we do our best to meet all delivery timelines, occasional carrier delays or customs holds may occur and are outside our control.

If you experience an unusual delay, please contact us — our team will gladly help track and resolve it.